SERVICES
Custom Design Solutions
Graphic Design
Digital Product Design
Brand Design
Your questions answered
Frequently Asked Questions
What services does Designbyrai offer?
Designbyrai specializes in a wide range of graphic design services, including social media graphics, website graphics, illustrations, marketing materials, and much more, tailored to meet all your design needs.
How does the subscription model work?
Our subscription model offers ongoing design support at a fixed monthly rate (all prices already include tax). Choose from our various plans to find the one that best suits your business’s needs and budget.
What makes Designbyrai different from other design services?
We stand out by combining quality, speed, and affordability, offering a unique blend of creative excellence and practical efficiency. Our subscription model makes professional design accessible to businesses of all sizes.
Can I change or cancel my subscription plan?
Yes. We offer flexible subscription options. You can upgrade, downgrade, or cancel your plan according to your changing business needs.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That’s where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let’s say you subscribe and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you’ll have 10 days of service remaining to be used anytime in the future.
What is the turnaround time for a design project?
Turnaround times vary depending on the project’s complexity, but we always aim for efficiency. Typically, you can expect a first draft within 24 hours to a few business days.
How many designs can I get in one month?
The number of designs you receive each month largely depends on the complexity of the tasks you request. Measurable planning and approval levels greatly determine the effectiveness of our work and the amount of output obtained. For instance, typical social media images, being our baseline and entry-level tasks, can usually be delivered at a rate of one per day.
How do I get started with Designbyrai?
Getting started is easy! Just select your subscription plan, submit a brief for your design needs, and our team will start working on your projects. If you have any questions, feel free to reach out to us.
Why wouldn't I just hire a full-time designer?
Good question! For starters, the annual cost of a full-time senior-level designer now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you’re stuck paying for time you aren’t able to utilize.
With the monthly plan, you can pause and resume your subscription as often as you need to ensure you’re only paying your designer when you have work available for them. With us, our whole team is at your fingertips for a fraction of the cost of hiring. Plus you’re not locked into notice periods, holiday pay or sick pay.
Is there a limit to how many requests I can have?
Once subscribed, you’re able to add as many design requests to your queue as you’d like, and they will be delivered one by one.
How do I request designs?
Designbyrai offers a ton of flexibility in how you request designs using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it’s fair game.
What if I don't like the design?
No worries! We’ll continue to revise the design until you’re 100% satisfied.
What if I only have a single request?
That’s fine. You can pause your subscription when finished and return when you have additional design needs. There’s no need to let the remainder of your subscription go to waste.
Are there any refunds if I don't like the service?
Due to the high quality nature of the work, there will be no refunds issued.
What’s the minimum commitment?
There is no minimum. Simply subscribe and get started. You can pause or cancel at any time.